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April 2009

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by Colette Mason

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by Colette Mason

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How User-Friendly is Your Product or Website?

by Colette Mason

When you are in the early stages of organizing your information, whether it’s a website, a piece of software, training materials, or printed information, it really makes sense to make sure you have checked your plan against the five E’s of user friendly design.

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4 Basic Website Concept Mistakes

by Colette Mason

Websites concepts will fail if they are not centered around the needs of the users.
When I am asked to review websites, four common problems present themselves.

The Author Knows Best
People who have written the copy think the visitor will read every word, and not skim the page for important information. However, people really don’t read web-copy. When [...]

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How to Create a Website People Want to Use

by Colette Mason

It’s essential you create a credible website that meets the needs of your users, rather than your needs as a siteowner. Your site has it’s own goals, of course, but you need to make sure you create something that helps users meet your goals as easily as possible.

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